Emergency Response Communication for the Major Hazard Industry

Overview
This course is designed for all personnel who are involved with emergency/incident response communication in an event of a major incident.

Structure
During the course participants will gain a basic level of understanding of the concepts, principles and process of effective Emergency/Incident Response
Communication specifically communication to the media and affected parties.

Prerequisites
None

Target Audience
Personnel who are involved with Emergency/Incident Response Communications.

Course Content
The syllabus focuses on Media Response:
 Introduction to Emergency Response Communication
 Good Practice Principle of Emergency Response Communication – Media
 Key Principles when communicating with the Media
 Response to Affected Parties
 Introduction to Emergency Response Communication
 Good Practice Principle of Emergency Response Communication – Affected Parties
 Role Playing or Effective Communication with Affected Parties
 Key Principles when communicating with the Affected Parties

Certification
QISC approved certification

Revalidation
Not Applicable

Venue
QISC Premises or Client Premises

Health
Company Specific Medical and all delegates will be asked to complete a standard medical questionnaire prior to course commencement.

Dates and Cost
On Request